Refund policy

Our 30-Day Happiness Guarantee

We want every Ghips customer to love their experience. If you're not happy with your order for any reason, we'll refund you in full within 30 days of delivery — no questions asked.

How to request a refund

Email us at eatghips@gmail.com with your order number and a quick note about your experience. You don't need to send the product back. Refunds are issued to the original payment method within 5–10 business days of approval.

Damaged or incorrect orders

If your order arrives damaged, crushed, or incorrect, please email us within 14 days of delivery with a photo so we can make it right with a replacement or refund.

Subscriptions

Subscribe & Save orders can be modified or canceled anytime before the next billing date — no fees, no questions. Manage your subscription via the link in your confirmation email, or contact us.

Wholesale & office orders

Arranged orders (wholesale, Office Subscription) are covered by the terms agreed by email. Questions: wholesale@eatghips.com.

Exceptions

Refunds are limited to one per customer per 14-day period. We reserve the right to decline refund requests in cases of suspected abuse.

Contact

sales@eatghips.com